Frequently Asked Questions
Everything Indian travelers need to know about visas, entry rules, flight choices, Jain/veg dining, customized itineraries, and booking policies for Thailand, Singapore, Vietnam, Sri Lanka, Dubai, Maldives, Bali & beyond.
01 Do Indian passport holders require a pre-arranged visa for Thailand?
Indian citizens benefit from visa exemptions or streamlined Visa on Arrival (VoA) policies depending on active government schemes. When booking with Yatra Global Holidays, our team registers your mandatory TDAC (Thailand Digital Arrival Form) free of charge, providing verified hotel vouchers and flight tickets for smooth border entry.
02 What are the current entry requirements for traveling to Singapore?
Indian passport holders require a valid Singapore tourist eVisa (typically processed in 3 to 5 working days) and must complete the mandatory SG Arrival Card (SGAC) within 3 days prior to landing. We manage both your eVisa application and arrival card registration seamlessly.
03 How fast can a Vietnam e-Visa be processed for Indian citizens?
Vietnam tourist e-Visas (valid for 30 to 90 days, single/multiple entry) are usually issued within 2 to 4 business days. For urgent or last-minute trip plans, we offer an express 24-hour Vietnam e-Visa processing service.
04 Is a visa required for Indian tourists visiting Sri Lanka?
Yes, Indian visitors must obtain an Electronic Travel Authorization (ETA) prior to landing in Sri Lanka or take advantage of free visa initiatives when available. The online ETA approval is generated within 24 hours through our travel concierge.
05 What are the passport and visa rules for Dubai (UAE) packages?
For standard Dubai 30-day tourist visas, your Indian passport must have at least 6 months validity from departure. Indian passport holders holding valid US, UK, or Schengen visas may also qualify for Visa on Arrival at Dubai Airport (DXB). We process standard UAE eVisas in 48-72 hours.
06 Are airport transfers (Speedboat / Seaplane) included in Maldives resort deals?
Yes! Every Maldives package curated by Yatra Global Holidays explicitly includes round-trip speedboat or seaplane transfers directly from Velana International Airport (Male) to your resort island, alongside mandatory green taxes and resort service charges.
07 What are the visa rules for Bali (Indonesia) for Indian passport holders?
Indian tourists traveling to Bali can secure an Electronic Visa on Arrival (e-VoA) online before departure or apply upon arrival at Ngurah Rai International Airport (Denpasar). We assist with pre-arranging your e-VoA and paying the mandatory Bali Tourism Levy in advance to prevent airport queues.
08 Can I fully customize my tour itinerary and flight departure airport?
100% yes. Whether you prefer departing from Bhubaneswar (BBI), Delhi (DEL), Mumbai (BOM), Kolkata (CCU), or Bengaluru (BLR), we tailor direct or connecting flights, select your preferred hotel tier (3★ to 5★ luxury), private vehicle transfers, and customized sightseeing itineraries.
09 Are Indian vegetarian, Jain, or Halal meal options available during international tours?
Absolutely. We partner with vetted Indian restaurants and specialized hotel kitchens across Thailand, Singapore, Vietnam, Sri Lanka, Dubai, Bali, and the Maldives that regularly cater to Indian palates with pure vegetarian, Jain, and Halal dining options.
10 What special inclusions do you offer for couples and honeymooners?
Honeymoon packages include complimentary romantic surprises such as floral bed decorations, candlelit beach dinners, celebratory cake setups, sunset cruises, and couple's spa treatments depending on the destination and resort chosen!
11 How does the booking process and advance token payment work?
You can lock in your travel package with a minimal token advance deposit to secure early-bird airfares and hotel inventory. Remaining balances can be paid in installments prior to your departure. Official tax invoices and GST receipts are issued for every booking.
12 Which foreign currencies should I carry for Southeast Asia and Middle East trips?
US Dollars (USD) are universally accepted for currency conversion across Thailand, Vietnam, Sri Lanka, Bali, and the Maldives. For Singapore (SGD) and Dubai (AED), carrying local currency cash or an international multi-currency forex card is most convenient.
13 Do you provide 24/7 on-ground assistance during our international vacation?
Yes! During your travel, you will have a dedicated local destination manager and a 24/7 WhatsApp emergency helpline. From airport transfers to sightseeing coordination, our ground team continuously tracks your itinerary.
14 Can we combine two destinations in a single holiday trip (e.g., Singapore + Malaysia)?
Yes, multi-country combination packages are extremely popular! We frequently organize Singapore + Malaysia (via luxury coach or flight), Thailand + Vietnam, and Dubai + Abu Dhabi multi-city itineraries with seamless cross-border arrangements.
15 Is international travel insurance mandatory for all packages?
While travel insurance is required by law in countries like the Schengen area, we strongly recommend comprehensive travel insurance for all destinations. It covers flight delays, baggage loss, passport loss, and emergency medical treatment overseas.
16 What is the mandatory passport validity rule for international travel?
Virtually all international destinations require your Indian passport to have at least 6 months of validity remaining from your scheduled date of return to India, along with at least 2 blank pages for entry/exit stamps.
17 How do flight ticket baggage allowances work for international tours?
Full-service carriers (e.g., Singapore Airlines, Emirates, SriLankan Airlines, Air India) usually allow 25-30 kg check-in baggage + 7 kg cabin baggage. Low-cost carriers (e.g., AirAsia, IndiGo, VietJet) may include 15-20 kg. We clearly specify baggage terms before issuing tickets.
18 Do you assist with international eSIMs or local SIM cards for internet data?
Yes! We can pre-activate international eSIMs for your mobile phone before departure or arrange airport pick-up for local tourist SIM cards in Thailand, Singapore, Vietnam, Dubai, and Bali so you stay connected from the moment you land.
19 Are there special discounts for corporate groups, MICE, or large family groups?
Yes! Group bookings (10+ adults) qualify for bulk group airfares, dedicated private AC coaches, exclusive gala dinner setups, and complimentary room upgrades. Contact our corporate desk for custom MICE proposals.
20 Can we book flights independently and take land-only package tours?
Yes! If you have frequent flyer points or pre-booked flights, you can purchase our "Land Only Package" which covers hotel stays, daily breakfast, private airport transfers, sightseeing passes, and local tour guides.
21 What age limits apply for child and infant discounts on tour packages?
Infants under 2 years pay nominal airline taxes. Children aged 2 to 11 years qualify for "Child Without Bed" or "Child With Bed" discounted rates. Teenagers 12 years and above are treated as adult passengers in hotel and flight pricing.
22 What is your cancellation and refund policy if our travel plans change?
Cancellation policies depend on airline fare rules and hotel cancellation windows. Refundable flight tickets and flexible hotel policies are offered upon request. In the event of visa rejection, minimal administrative fees apply based on document submission timelines.
23 Where is Yatra Global Holidays located for in-person consultation?
You can visit our headquarters lounge on Janpath Road, Bhubaneswar, Odisha (751001) for face-to-face itinerary planning. You can also call us directly at +91-8895212174 or message us on WhatsApp for instant digital quotes!
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Head Lounge Address
Janpath Road, Bhubaneswar, 751001, Odisha, India
Direct Booking Line
+91-8895212174 (Mon - Sat, 9:30 AM - 7:30 PM)
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